Returns & Exchanges

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• For hygiene and safety reasons, we cannot accept returns or exchanges on opened or used hair care products.

• Unopened and unused products may be returned within 14 days of delivery for a refund or exchange.

• To qualify for a return, items must be in their original packaging and in resaleable condition.

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Damaged or Incorrect Items

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• If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the product.

• We will gladly replace the item or issue a refund at no additional cost to you.

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Refunds

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• For unopen and unused products, refunds will be issued to the original method of payment once the returned product is received and inspected.

• Please allow a standard 7–10 business days for processing once your return has been approved.

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Final Sale Items

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• Limited edition, promotional, or discounted items are considered final sale and cannot be returned or exchanged.

 

 

 

Questions?

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We’re here to help! If you have any questions about your order, please submit a form below.